Privacy and Cookies - John Gowing Jewellers

Your privacy is important to us – so here’s a little information about how we are working to ensure it is protected. All our processes are in accordance with the Data Protection Act 1998.

We only collect your information when you register with us and when you complete a purchase. We use that information to service your account and to personalise your experience with by providing you with relevant information and offers, which you are free to opt out of at any time. We analyse customer purchases, website and store traffic to help us in improving our service.

Your transactions are secure:

  • Encryption technology is utilised to safeguard your transactions. The technology used is SSL (Secure Socket Layer) which is supported by all major internet browsers. Your information, including your credit card information, is encrypted and cannot be read as it travels over the Internet.
  • We never display your full credit card information.

When will we share your information?

We release specific personal information to competent persons when we are required to comply with a law or to enforce our user agreements, protect the rights, property or safety of John Gowing Jewellers. We will not rent or sell your contact details.


  • By providing us with your personal information, you are accepting the privacy practices described in this policy statement.
  • We may update our Privacy Policy from time to time. Please check back here occasionally for the latest information. Updates to our Privacy Policy affect how we treat your personal information will not apply to information collected before we made the update, unless we first obtain your consent.

Cookies Statement

We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve the Site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate. They enable us:

  • to estimate our audience size and usage pattern;
  • to store information about your preferences, and so allow us to customise the Site according to aggregate preferences;
  • to speed up your searches; and
  • to recognise you when you return to the Site.

The main cookies that we use provide us with valuable data about our website. These are from Google Analytics and are completely anonymous, telling us information such as how many people have visited our website and which pages are the most popular. This allows us to ensure that our website is doing its job and make improvements to help you use the site. This information is really useful to us, but if you would like to opt out, you can do so at

Our website is built using technology by Adobe and this also uses Cookies that helps the site to work better for you, allowing you to use the basket functionality of the site and make purchases. These are stored on your computer for a very short period of time.

We also link to other websites such as Twitter, You Tube and Wordpress where our blog is held. We’re pretty sure that they use the same kind of cookies but as these sites are not controlled by us, we can not guarantee the cookies that they are using and suggest that you read their privacy policies to be absolutely sure.

We really hope that this is ok, but if you are really unhappy with cookies being used, the best way round this is to turn it off in your browser settings so that they are not used on any website. To do this, you can go to your privacy settings in either Tools or Options depending on your browser.

If you want to clean out all tracking cookies from all your Web sites, here are links where you can download three programs that can clean out tracking cookies: